Influence of technical communication on the coordination of geriatric care during the COVID-19 crisis in the province of Lugo. Prospective study

Abstract

Introduction: The pandemic caused by the SARS-CoV-2 coronavirus represents a major health challenge with obvious economic and social effects. The health of the world population is in danger and the usual ways of tackling epidemic situations are called into question, thus requiring an effort of coordination in the care of the elderly. Objective: To know the influence that the technical communication produced during the health crisis generated as a result of COVID-19 may exert on the coordination of geriatric care in the province of Lugo. Methodology: Prospective Delphi study using a double circulation questionnaire to be completed by experts in Geriatrics and Gerontology from Lugo province, consisting of two panels. Results: N = 26 (20 women, 6 men). Age range: 25 - 63 years. The average responses of both panels were approximated and the ranges narrowed in the second circulation of the survey. Conclusion: A two-way communication strategy between Geriatrics and Gerontology professionals, based on technical and scientific documentation, will facilitate coordination between healthcare levels and improve the health expectations of older people in crisis situations, but also in chronicity.