The expectations of the consumer in the conformity criteria of the TRLGDCU and CCCAT
Abstract
The objective requirements for conformity are based on the characteristics and purposes that goods and digital content and services of the same type normally have and on the reasonable expectations of the consumer. The objective of this work is to study, on the one hand, the objective criteria of conformity in the TRLGDCU and in the Civil Code of Catalonia, and on the other hand, the consumer expectations, specifically in the light of the standard of reasonableness and the assessment elements that grant its delimitation.
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Funding data
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Ministerio de Ciencia e Innovación
Grant numbers PID2019-107195RB-I00/AEI/10.13039/501100011033