Comunicación del personal de Enfermería con el paciente con patología psiquiátrica = Nursing staff communication with psychiatric pathology patient
Abstract
Resumen: La comunicación con las personas diagnosticadas de patologías mentales es un punto fundamental para ayudar a conseguir su reinserción social. Enfermería es la figura que mantiene un contacto más estrecho con estos pacientes cuando se encuentran ingresados en centros sanitarios. El diálogo con estos pacientes es sumamente complejo, lo que hace necesario realizar investigaciones y formación que aborden la mejor forma de relacionarnos con ellos. Este estudio tiene por objetivo demostrar la importancia que tiene la comunicación con el paciente psiquiátrico respecto a la relación con el personal de Enfermería y su evolución. Los resultados muestran que los profesionales y estudiantes de Enfermería necesitan formación específica para saber cómo enfrentar un diálogo con personas con enfermedades mentales. La escucha activa, el idioma, la comunicación no verbal y la cercanía en la relación son claves para una comunicación efectiva.
Palabras clave: Comunicación; enfermedad mental; Enfermería; relación.
Abstract: Communication with people diagnosed with mental pathologies is a fundamental point to help achieve their social reintegration. Nursing is the figure that maintains a closer contact with these patients when they are admitted to health centers. The dialogue with these patients is extremely complex, which makes it necessary to conduct research and training that addresses the best way to relate to them. The purpose of this study is to demonstrate the importance of communication with the psychiatric patient regarding the relationship with the nursing staff and their evolution. The results show that nursing professionals and students need specific training to know how to face a dialogue with people with mental illness. Active listening, language, non-verbal communication and closeness in the relationship are key to effective communication.
Keywords: Communication; mental illness; nursing; relationship.
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