Communication of bad news in the prehospital environment

Abstract

Introduction: Patients increasingly demand more information. Giving information in the prehospital setting has additional difficulties. The effective communication of bad news offers patients and families the possibility of improving coping with difficult situations. Objective: Analyze the available scientific evidence on the communication of bad news in the prehospital setting and determine how it influences patients and families. Methodology: A bibliographic review was performed where 8 articles were found, which met the inclusion criteria previously established. Databases consulted: Pubmed, Cuiden Plus, Dialnet Plus and Lilacs. Results: The communication of bad news in a correct way allows patients and relatives to minimize pain. Health professionals in the prehospital setting demand specific training and training for these situations. Conclusions: The communication of bad news in the prehospital setting is necessary and important for both patients and relatives. The personnel of the emergency services must acquire and train the necessary knowledge to deal with the communication of bad news from a new perspective since they perform their daily tasks outside the health centers and in special situations.